1) "It's Not Just A Car, It's A Frankel": The Frankel philosophy of customer service reflects its origins as a family business. Because Frankel & Chesapeake Cadillac is family owned and operated, a high degree of personal accountability remains the Frankel hallmark.
2) Long Standing History of Service: Over 100 years of combined Cadillac service to the community between the Frankel & Chesapeake Cadillac dealerships, and over 200 years of combined management and sales expertise.
3) Full Service Dealership:
- Trained staff of sales consultants dedicated exclusively to the Cadillac product
- Large selection of new & pre-owned Cadillacs in one convenient location
- Cadillac Service: Over 15 GM Certified Technicians, including 3 "World Class" Technicians
- Frankel Mid-Atlantic Collision Center, the largest dealer owned state-of-the art body shop in the Baltimore metro area
- Highly Rated Service Department for Customer Satisfaction
4) Complimentary Shuttle Service: We understand that you have busy lives, wherein you can't always wait for your vehicle. At Frankel & Chesapeake Cadillac, we provide a courtesy shuttle service to/from the dealership within a 20-mile radius.
5) Saturday Service: We realize that you may be unable to come in Monday thru Friday for required maintenance so we are open on Saturdays to fit your busy schedule.
6) Complementary Car Wash w/ Service: It is our goal at Frankel & Chesapeake Cadillac, that if you entrust your vehicle with us to return it to you in better condition than when you gave it to us, which is why we provide a complimentary car wash with service.
7) Customer Lounge: Our comfortable customer lounge includes a flat-screen TV, free Wi-Fi and complimentary snacks, coffee, and other beverages.
8) Unrivaled Purchasing Experience: Frankel & Chesapeake Cadillac adheres to the old time philosophy of “Easy Honest Straight Forward” and we pride ourselves on taking the hassle and confusion out of buying a new or pre-owned car or truck. We “make it easy,” putting fun and excitement into the shopping, selection and purchase of your next new or used vehicle and taking care of you after the sale.
